When I try to log in, it says SECURITY VALIDATION FAILED! Can you help?

In order to prevent the frequent abuse that plagues these types of sites, we have developed a progressive policy to control such abuse. Each time you log in, the system records your IP Address and the time. If it sees that someone is logging into another place (a different IP Address) within an hour, then a message will show titled SECURITY VALIDATION FAILED. You will also receive this message if you attempt to log in VERY quickly, as in entering your login information and clicking the Login button more quickly than humanly possible.

You are free to log out and then log back in within an hour--but it must be from the same IP Address.

UNDER NO CIRCUMSTANCES SHOULD YOU GIVE YOUR LOGIN INFORMATION TO ANYONE! If you feel that your information has gone out of your control (like your account constantly has SECURITY VALIDATION FAILED and you don't know why), feel free to contact us and we will gladly reset your information. We will only send information to the email that the account was purchased under.

I lost my password! Where can I get it back?

On the right hand side of the screen, under the login boxes, there is a link titled 'Forgot Login?'. Click it and follow the instructions, and your password will be emailed to you.

Do you have multiple levels of membership?

There are two kinds of members: standard and elite. For more information, please visit the Membership Levels page.

My question is not in this list!

Please don't hesitate to email us at customerservice@boundmuscle.com.